Access to and use of this Website and the products and services available through this Website (collectively, the “Services”) are subject to the following terms, conditions and notices (the “Terms of Service”). Using the Services, you agree to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to notice any changes we may have made to the Terms of Service. Access to this Website is permitted temporarily, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if, for any reason, this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website. This Website also contains links to other websites, which are not operated by Ecomoon (the “Linked Sites”). Ecomoon has no control over the Linked Sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the Linked Sites will be subject to the terms of use and service within each such site.
Refund Policy – The Ecomoon Collective
Ecomoon will meet its obligations under the Consumer Guarantees act in NZ.
Please choose carefully as we will not offer a refund if you chose to change your mind after purchase.
We will meet our obligations under the act if a product is faulty:
- We will arrange repair or replacement if the fault is minor
- We will refund if the fault is major.
If you are buying an item for a gift, please ask us for an exchange card if required.
Empower Birth Classes
Once booked and payment made, classes are considered non-refundable
- If classes are cancelled due to the choice of The Ecomoon Collective, the full fees for the classes will be refunded
- If classes are rescheduled due to the choice of The Ecomoon Collective and the rescheduled dates cause conflict for participants, the proportion of the classes unable to attend will be refunded.
- If classes are rescheduled due to an event out of The Ecomoon Collective’s control, such as extreme weather events, classes will only be refunded if they are cancelled completely.
Date: 31st July 2021- Review Date: 31st July 2023
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us, such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address to provide us with information that helps us learn about your browser and operating system.
With your permission, we may send you emails about our store, new products and other updates.
We will not disclose your personal information unless we are required by law to do so or if you violate our Terms of Service.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
We use Paypal to process online credit card payments. Please refer to their privacy policy for more details.
This site does use cookies.
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this site.
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you that it has been updated to be aware of what information we collect and how we use it. Under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or want more information contact us at theecomooncollective@xtra.co.nz.