FREQUENTLY ASKED QUESTIONS

Q. I live in Nelson – Can I order from the website and pick up?

A. Absolutely! Just place your order through the website like normal, and select pick up as the option.

Q. Do you do laybuys?

A. Yes we certainly do. Your order must total at least $50 (this can be made up of several items) and we require a 10% deposit. You can then either pay in instalments through bank deposit or instore.  We ask for payments to be completed over a maximum of 8 weeks.

We also have many other payment options available instore including cash, eftpos, credit card, and q cards.

Q. Do you have a Gift Registry?

A. Having a baby soon? We happily offer gift registry where you place your items on your wishlist, send through to us, and we will distribute these throughout the list of friends and family that you send us. We will update as items are purchased. There is no charge for this, and family from outside of the region can contribute to your baby shower this way too.

Even better – you earn 10% of total purchases back in Ecomoon Vouchers that you can spend at a later date!

Q. I’m going to a Baby Shower and have no idea what to get

A. Call or email us and we will take the hassle out of this for you. Stipulate your budget, and who you would like to buy for – Mum, baby or family – and we will create a beautiful gift from you. Includes free gift wrapping.

Q. Does Ecomoon have a Community Room?

A. Ecomoon is very proud to have our community room available for any family to pop in and use. Please see the Community Room Page on the site for more information. This room is completely free of charge for any family to pop in and use.

Q. Can I hire out the Ecomoon Community Room?

A. Yes Ecomoon happily leases the room out for groups. If you are just wanting to have a social gathering there, with your coffee group or similar this is free of charge. For all other users we charge a minimal fee of $20 which contributes to the ongoing costs of this room, this includes use of the basic refreshments on offer as well.

Q. Does Ecomoon host events?

A. Yes within the community room we run several events with local providers. To stay up to date follow our Facebook Events page.

Most of these are free of charge like the Plunket Café, but some carry a small gold coin donation.

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